Automotive Biller- Title Clerk - Troy, Michigan, United States

  • Automotive, Billing Clerk, Billing Specialist, Business Office, Title Clerk
  • Troy, Michigan, United States

job description

AUTOMOTIVE BILLER / TITLE CLERK

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Automotive Biller / Title Clerk processes car deals and prepares legal transfer of documents for the Department of Motor Vehicles (DMV).

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills & Qualifications:

  • General Telephone Skills
  • Typing
  • Documentation Skills
  • Good Verbal and Written Communication
  • Dependability
  • Attention to Detail

Education and Experience:

  • High School Diploma or GED.
  • 1 year of office clerical work and automotive dealership experience preferred but will train the right person.

Essential Duties & Responsibilities:

  • Processes all new and used vehicles for registration in the state in which they will be titled.
  • Computerized Vehicle Registration (CVR) process for new and used car purchases.
  • Prepares tax and title documents.
  • Submits all legal transfer work to the Department of Motor Vehicles (DMV).
  • Verifies that funds have been collected and the correct lienholder paid off before processing title applications.
  • Checks for accuracy in the application and ensures that all information is complete.
  • Prepares payoff checks for new vehicles and trade-ins.
  • Bills out all dealer trades and prepares Certificates of Origin.
  • Maintains a system to verify out-of-state titles.
  • Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.
  • Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.
  • Prepares stock cards for new and used vehicles.
  • Posts vehicle sales and purchases.
  • Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
  • Processes yearly renewal of dealer tags in conjunction with comptroller.
  • Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.
  • Cross-trains others to handle title clerk daily responsibilities.
  • Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.
  • Directs title runner in daily routines.
  • Prepares invoices listing items sold and service provided, amounts due and credit terms.
  • Issues credit memorandums to indicate returned or incorrectly billed merchandise.
  • Prepares credit forms for customers or finance companies.
  • Posts transactions to accounting records such as worksheet, ledger, and computer files.
  • Accesses computer files and compiles reports as requested.
  • Other tasks as assigned.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10 pounds at times.
  • Must be able to access and navigate each department at the organization’s facilities.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER1

Automotive Service Advisor - Troy, Michigan, United States

  • Automotive Service Advisor, Automotive, Customer Service, Service Advisor, Service Coordinator
  • Troy, Michigan, United States

job description

AUTOMOTIVE SERVICE ADVISOR

Are you interested in joining a growing business that is committed to family, promotes employees from within, is Passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers.

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills & Qualifications:

  • Problem Solving
  • Documentation and Repair Order Entry.
  • Solid knowledge of computers and proficient in web navigation.
  • Strong written and verbal communication skills.
  • Customer focused.
  • Ability to overcome objections.
  • Positive Attitude
  • Team Player
  • Excellent communication skills.

Education and Experience:

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • High School Diploma or GED.
  • 2 years or more experience.

Essential Duties & Responsibilities:

  • Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
  • Maintain the prescribed standard for “hours per customer repair order written.”
  • Greet customers in a timely, friendly, and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customers to determine the nature of their mechanical problem(s). Obtain accurate customer and vehicle data.
  • Test-drive vehicle as necessary.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
  • Lift the hood of every vehicle and look underneath for potential additional repair needs.
  • If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
  • Notify dispatcher of incoming work.
  • Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
  • Establish each customer’s method of payment. Obtain approval of credit, if necessary.
  • Obtain customer’s signature on repair order; provide customer with a copy.
  • Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised.  Record changes on repair order in the approved manner.
  • Handle telephone inquiries regarding work in process and appointments.
  • Compare final invoice with original repair order.
  • Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
  • Deliver vehicle to customer and answer any questions.
  • Maintain follow up program on additional items found in need of repair.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Ensure that work areas and customer waiting areas are kept clean.

Physical Requirements:

  • Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Regularly required to stand, talk, and hear.
  • Frequently is required to walk and sit.
  • Is potentially exposed to exhaust fumes or other airborne particles.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER1

Automotive Experienced Sales Consultant - Troy, Michigan, United States

  • Automotive, Sales Clerk, Sales Consultant, Sales Coordinator, Sales
  • Troy, Michigan, United States

job description

AUTOMOTIVE EXPERIENCED SALES CONSULTANT

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: Sales Representatives are responsible for selling automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers and closing sales.

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills & Qualifications:

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Education and Experience:

  • High School Diploma or GED
  • A valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
  • Sales Experience Required.

Essential Duties & Responsibilities:

  • Greets customer on sales floor and determines make, type, and quality of vehicle desired.
  • Explains features and demonstrates operation of vehicle in showroom or on road.
  • Suggests optional equipment for customers to purchase.
  • Research availability of models and optional equipment.
  • Consults with Sales Manager when necessary; never allowing a customer to leave without first consulting with a sales Manager.
  • Works with the Sales Manager to compute and quote sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit.
  • Prepares all related paperwork and applications (e.g., sales slip, credit application, etc.).
  • Delivers new vehicle to customer. This process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
  • Maintains a prospect development system.
  • Remains knowledgeable of new products, features, accessories, etc.
  • Attends sales meetings and training sessions (at various locations) as scheduled.
  • Adheres to Company policies and procedures.
  • Meets, or exceeds, written forecast and projected sales numbers.

Physical Requirements:

  • While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
  • Regularly required to stand, talk, and hear.
  • Frequently is required to walk and sit.
  • Is potentially exposed to exhaust fumes or other airborne particles.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER2

Automotive Service Technician - Troy, Michigan, United States

  • Auto Technician, Automotive Technician, Automotive, Service Technician, Technician
  • Troy, Michigan, United States

job description

AUTOMOTIVE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

THE PERKS:

  • Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
  • Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
  • Technician Longevity Bonus Program
  • Monthly Technician Hours Turned Contest
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills, Qualifications:

  • Devote himself/herself to ensuring satisfaction to customers.
  • Determine management, production, and quality requirements by asking questions and listening.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures.
  • Interact well with others and be a positive influence on employee morale.
  • Uphold the company’s non-disclosure and confidentiality policies and agreements.
  • Work evening, weekend and holiday work hours as required.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Education and Experience:

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to meet company's production and quality standards.
  • High School Diploma or GED.
  • Michigan Mechanic Certification

Essential Duties & Responsibilities:

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform repair as authorized.
  • Communicate with the Parts Department to obtain the needed parts.
  • Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
  • Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
  • Document work performed.
  • Road-test vehicles to ensure repair has addressed the customer complaint.
  • Quality check work performed.
  • Attend training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers’ vehicles are kept clean.
  • Administer safety and housekeeping policies and procedures.
  • Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements:

  • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
  • The employee is occasionally required to walk, sit, and talk or hear.
  • The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER1

Automotive Detailer - Troy, Michigan, United States

  • Automotive, Customer Service, Detail, Service
  • Troy, Michigan, United States

job description

AUTOMOTIVE DETAILER

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Detailer cleans the interior and exterior of New and Used vehicles for the lot and/or delivery to the customer.

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills and Qualifications:

  • Valid Driver’s License
  • Ability to complete tasks on your own as well with a team.
  • Good work ethic organized, and positive attitude are a must.

Education and Experience:

  • Use of a polishing wheel preferred.
  • One year of related experience preferred.

Essential Duties & Responsibilities:

  • Wash vehicle, using cleaning solution, water, cloths, and brushes.
  • Clean engine to remove grease and other materials.
  • Buff/Polish paint as necessary.
  • Apply special purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, following recommendations of the product’s manufacturer.
  • Complete all training as directed by supervisor.
  • Complete OSHA right-to-know training.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.

Physical Requirements:

  • The noise level in the work environment is usually loud.
  • Frequently required to bend, stoop, crouch, reach, scrub.
  • Frequently, exposed to exhaust fumes or other airborne particles.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER2

Automotive Porter-Detailer - Troy, Michigan, United States

  • Automotive, Detail, Driver, Porter, Service
  • Troy, Michigan, United States

job description

AUTOMOTIVE PORTER/DETAILER

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: Detailing and helping organize our vehicle inventory are only a couple of the ways we do this. We are looking for a motivated person who is good at working on tasks on their own, but also works well with a team when needed. Previous dealership experience if great, but not necessary. Organized, energetic and being a positive person are key attributes to this job. If you think this sounds like you- we'd love to meet you. 

THE PERKS:

  • Competitive Compensation
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills & Qualifications:

  • Current, Valid, Driver’s license; satisfactory Motor Vehicle Report (MVR) Required.
  • Ability to complete tasks on your own as well as with a team.
  • Good work ethic, organized and positive attitude are a must.

Education and Experience:

  • No retail experience is necessary.
  • High school diploma or the equivalent.

Essential Duties & Responsibilities:

  • Assisting our sales department in a variety of ways.
  • Detailing and helping organize our vehicle inventory.
  • Keep the New and Used Vehicle lots neat and orderly, moving cars as directed by management and in accordance with facility display standards.
  • Keep inventory vehicles clean as directed by management.
  • Clean interior and exterior of vehicles, including the trunks and glove compartments.
  • Police grounds of the dealership.
  • Wear company approved uniform.
  • Parking vehicles from service.
  • Cleaning the service department drive, write up area and shop.
  • Empty trash.
  • Drive shuttle.
  • Wash service customer vehicles.
  • Wash vehicle, using cleaning solution, water, cloths, and brushes.
  • Clean engine to remove grease and other materials.
  • Apply special purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, following recommendations of the product’s manufacturer.
  • Assist technicians with keeping the service department clean and organized.
  • Assist with property maintenance and appearance.
  • Greet customers immediately in a courteous and friendly manner.
  • Complete all training as directed by supervisor.
  • Complete OSHA right-to-know training.
  • Follow policies and procedures as set forth in the Employee Handbook.
  • Any other duties as assigned.

Physical Requirements:

  • The noise level in the work environment is usually loud.
  • Frequently required to bend, stoop, crouch, reach, and handle tools.
  • Requires the ability to lift 40 pounds of material.
  • Frequently works near moving mechanical parts.
  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility.
  • Frequently, exposed to exhaust fumes or other airborne particles.

THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

TIER 1